Norton Detected Torjan Horse and stops installing TriCaster Mini S trial

[Wafed]

Hello there,
As mentioned, Norton Detected Torjan Horse and stops installing TriCaster Mini S trial.
Win32:MalwareX-gen [Trj] then IDP.Generic.
Is it safe to install it disaabling the anti-virus software?
Thanks

 

[zmatula]

Yes please, if it was downloaded from our website.

 

[Wafed]

I recieved the trial from you via email.

 

[kanep]

You can download the software from this link, is the same thing you get from the email. (Scroll down to Mini S)

TriCaster® Family

TriCaster® Family Product Resources Update

www.vizrt.com

I believe that threat message is a false positive, the MalwareX-gen family is a non-specific detection. I'm guessing the Utiltiies.MachineSettings.x86.exe file is scanning aspects of the system for TriCaster operation, and it probably doesn't like that.