Tricaster Elite and Microsoft Teams Room

[Brian O'Riordan]

I am having an issue with a Tricaster that is broadcasting from and back to a Microsoft Teams room. Essentially, when we use the audio system in the room, the audio is playing on the return before the video. It is like a dubbed movie in reverse..as opposed to seeing their lips move then hearing the overdub, you hear the overdub then see their lips move.

Any suggestions?

 

[kanep]

I'm not sure on the setup of the entire workflow, but there are audio and video delays settings on the TriCaster inputs which might be able to help account for this.

 

[camera-chris.com]

Hi Brian O'Riordan,

Can you tell us some more about your setup? How is the TC (which model/firmware build?) connected to Teams? I use either a Blackmagic HyperDeck as Webcam interface or a NDI Webcam (source: TC1 output 1-4) with Audio over Dante on the same network. Neither of them has a remarkable delay/sync problem...