TC2 Stall/Crash

imryh · Apr 1, 2024

Hello.

Had a big stall issue with one of our TC2s this weekend. It refused to respond mid-broadcast. Didn't even accept CTRL+V+T. Multiple reboots also didn't work. Had to crash everything, updated windows, update Nvidia, reinstall TC2 firmware, and then it was fine.

Here's the log. Any idea what happened:

0240330 13:53:12.863 [AM_RN] [ RNDR ] mean=1.212ms +/- 0.14ms, min= 1.05ms, max= 2.33ms
20240330 13:53:12.863 [AM_RN] [ SEND ] mean=6.200ms +/- 0.17ms, min= 4.93ms, max= 7.37ms
20240330 13:53:12.863 [AM_RN] [* FR *] mean=7.500ms +/- 0.07ms, min= 6.44ms, max= 8.55ms
20240330 13:53:14.401 [AUDMXR] Stream stopped on mixer|input|5:frame
20240330 13:53:14.408 [AUDMXR] Stream started (queue empty) on mixer|input|5:frame
20240330 13:53:14.446 [AUDMXR] Stream stopped on mixer|input|0:frame
20240330 13:53:14.453 [AUDMXR] Stream started (queue empty) on mixer|input|0:frame
20240330 13:53:15.047 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.047 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.070 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.070 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.085 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.085 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.100 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.100 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.115 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.115 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.130 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.130 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.152 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.152 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.167 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.167 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.182 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.182 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.197 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.197 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.219 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.219 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.234 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.234 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.250 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.250 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.264 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.264 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.287 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.287 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.303 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.303 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.317 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.317 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.332 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.332 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.347 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.347 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.353 [AUDMXR] Stream stopped on mixer|input|37:frame
20240330 13:53:15.370 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.370 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.385 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.385 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.399 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.399 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.414 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.414 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.437 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.437 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.452 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.452 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.467 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.467 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.482 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.482 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.497 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.497 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.519 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.519 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.535 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.535 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.550 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.550 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.565 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.565 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.587 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.587 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.603 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.603 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.617 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.617 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.632 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.632 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.647 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.647 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.670 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.670 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.685 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.685 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.699 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.699 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.714 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.714 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.737 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.737 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed
20240330 13:53:15.752 [FFMpeg] FFMpeg_Reader_Internal::ReadNextSamplePacket failed
20240330 13:53:15.752 [FFMpeg] FFMpeg_Reader_Internal::ReadAudioSamples-- ReadNextSamplePacket failed

It kept going like this for a long long time.

Thanks.

Imry

stp_productions · Apr 2, 2024

I have had NDI sources with bad data lock up tricasters before and require reboots. Are you doing a ip source camera feed? I have never seen ffmpeg read errors so I assume ffmpeg was trying to read something over the internet for you?

imryh · Apr 5, 2024

Yeah. We do have some IP sources. I'll try removing them and see if that helps. Thanks!

TC2 Stall/Crash

imryh

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imryh

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