Hi,
I got a couple of NDI HX-PTZ1 and NDI HX-PTZ2 and I'm using them together with different PoE switches, EdgeSwitch 8 and 24. I use OBS with NDI plugin on computers with company branded Windows-licenses and sometimes a Tricaster TC-mini.
Most of the times when starting up the streaming kit the PTZ1 cameras won't show any picture. I can connect to the admin-page in the browser (but some fields are empty) with the fixed IP-address and I can control the cameras with joystick but only a black picture shows up. Any idea what to do?
The only difference I can see (NDI Analysis) is that the cameras not working is using port 3705 and the ones working uses the NDI standard 5960-5961. Is there any way to change this in the PTZ software? Could this be the problem? I can't disable the firewall since I'm at company branded computers. I've done the firewall exceptions that should be necessary for using OBS with the cameras on a LAN.
I got a couple of NDI HX-PTZ1 and NDI HX-PTZ2 and I'm using them together with different PoE switches, EdgeSwitch 8 and 24. I use OBS with NDI plugin on computers with company branded Windows-licenses and sometimes a Tricaster TC-mini.
Most of the times when starting up the streaming kit the PTZ1 cameras won't show any picture. I can connect to the admin-page in the browser (but some fields are empty) with the fixed IP-address and I can control the cameras with joystick but only a black picture shows up. Any idea what to do?
The only difference I can see (NDI Analysis) is that the cameras not working is using port 3705 and the ones working uses the NDI standard 5960-5961. Is there any way to change this in the PTZ software? Could this be the problem? I can't disable the firewall since I'm at company branded computers. I've done the firewall exceptions that should be necessary for using OBS with the cameras on a LAN.