TC1 and Magewell Sources

imryh

Member
Hello.

We seem to be having an issue with sources from Magewell Pro Convert SDI to NDI units into our TC1.
The sources work great everywhere. Can see the source on all our Tricasters, and all NDI Monitors. EXCEPT, one TC1. The NDI Studio Monitor on the TC1 shows the source just fine. But the TC1 interface just shows a black screen. It can see the source in the list of sources, but no video is coming through.
I updated the TC1 to the newest software. Tried all receive modes in Access Manager. Tried a new session. Tried rebooting.
Any ideas?
 
Any update on this issue. Apparently there is a work around by sending it to the Program or Preview, but I haven't got it to work on the latest version of the TC1.
 
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