Flowics: Invalid Parameters while setting up Tricaster Control

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VGLBobcat

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Hello all, I was following this guide on setting up tricaster macros to control Flowics from my control surface. Everything seems to be set up properly, I have the plugin installed, I set the API token properly, and it's referencing the correct nodes, but whenever I try to fire the macro, I just get a notification that reads "Flowics: Invalid parameters".
Would anyone be able to help me figure out why this might be? and is this the tricaster saying the macro value "flowics" is invalid, or is it something thats happening on the flowics side of the process?

any advice or anecdotes about fixing this problem would be much appreciated, as I am kind of at a stall at this point. Thanks!
 
I wrote this plug-in. Can you share a picture of what your macro looks like and the exact error message. I can find error messages of "Token missing or invalid" or "Error with command, check parameters" in the code but I don't see any situation that should say "Invalid parameters" (exactly like that or I've updated the error messages since that version of the plug-in). Knowing the exact error message can help me track down what aspects it is looking for.

Also, I had not realized that the latest version of this plug-in wasn't available for download from that page. (Not that I believe it will fix the issue you have above, but here is the most current).
 

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@kanep Hey there Kane, I got a write up on our system which I think will help get to the bottom of our issue. The tricaster doesn't have access to the wider internet, and instead sends it's feed to another computer. The computer hosting Flowics is connected to the internet. From what I understand that's to stop our University's IT department from pushing updates to the tricaster that can cause issues.
Here is what our station manager says about the system:
The Tricaster has 3 ethernet ports, all 3 of which are (at least semi) in use. The 10GB port and one of the 1GB ports are connected to a shared Microtik switch. That switch has two VLANs - one for Dante/Audio (xxx.xxx.1.13), and one for NDI/Video (xxx.xxx.0.25). The switch is configured to have Dante ports set to a VLAN of 10, and NDI to 20. The NDI connection is plugged into the 10GB port as that has more data to transmit.

There's also a 3rd port that is plugged into the local <University> network. While the cable is plugged in, our studio manager has the port disabled to avoid unwanted interference from IT. I have the ability to turn that port back on and allow the Tricaster to connect to the network as needed.


We think that maybe there is a disconnect in the Tricaster plugin not being able to talk to the Flowics API, does this seem like a likely solution? I am unsure about how the API communication between Flowics and Tricaster operates.

I hope this is able to help us get closer to the answer! I had a draft that had a screenshot of the error, but it doesn't look like that draft saved
 
With Viz Flowics being a cloud-based solution, the TriCaster would need internet access to access its API. If there is no internet access, then the plugin will fail.

I don't know if it possible for IT to open access to some domains from the TriCaster. If so, the Flowics plug-in needs to be able to access the following domain to operate.
Code: 
https://api.flowics.com/
 
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